Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We’re seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations—ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization’s infrastructure vision.
Team Leadership & Development
• Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
• Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
• Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
• Build operational and project plans that anticipate needs and support long-term growth.
• Secure and manage OPEX and CAPEX budgets while following internal financial processes.
• Ensure alignment between infrastructure initiatives and overall technology strategy.
• Define and track KPIs and operational dashboards to evaluate performance.
• Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
• Oversee systems administration, network operations, and core infrastructure services.
• Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
• Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
• Ensure infrastructure meets security, reliability, and compliance expectations.
• Maintain and improve business continuity and disaster recovery plans.
• Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication
• Coordinate clear, timely communication during incidents and infrastructure events.
• Build processes that strengthen operational readiness and response effectiveness.
What You Bring
• Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Exceptional communication skills and the ability to operate calmly under pressure.
• Demonstrated experience solving complex technical challenges in global environments.
• Relevant professional certifications are a strong plus.
• Ability to travel internationally—approximately 20% of the time.
Education & Experience
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 7 years in IT infrastructure and operations management.
• Minimum 3 years leading and motivating high-performing technical teams.
• Familiarity with:
  – Network technologies: LAN, WAN, SD-WAN, WiFi, routing
  – Data centers, server rooms, and hybrid environments
  – Windows, Linux, VM platforms such as VMware or Hyper-V
  – SAN/NAS, cloud backup solutions, and DR planning
  – Firewalls, proxies, endpoint protection
  – Active Directory, IAM, SSO, MFA, SCIM
  – Microsoft 365, Teams, SharePoint
  – Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
Dani embraces being a professional matchmaker.
She moved into recruiting to take her career to the next level, and she draws on her experiences in customer service, hiring and teambuilding when she guides employers and candidates through the recruitment process.
“I enjoy being in the recruiting business because I like building relationships with people and learning about them,” Dani says. “As a recruiter, my ability to get to know people becomes an asset because I am able to not only learn what companies are looking for but also discern which candidates have the skills and personalities that will fit their needs.”
She gets a rush when candidates and employers go from being a match made in heaven to new colleagues. Dani’s done it time and time again by being attentive, consistent and positive with every client.
“I have the best job in the world,” she says. “I help people move closer to their dreams by finding a job that they love.”